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President’s Welcome

Economics, Markets, and the Workforce

Education, Training, and Learning

Global Development

Health and Well-Being

Society, Media, and Public Affairs

Explore NORC

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Gas Prices Statistics
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The weekly EIA-878 “Motor Gasoline Price” and EIA-888 “On-Highway Diesel Fuel Price” surveys, which NORC conducted for the U.S. Energy Information Administration, allowed businesses and government entities to track and compare regional and national fuel prices.

Hamilton Image
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Almost 2,600 adult respondents were interviewed as part of an AmeriSpeak survey to shed light on what drove Hamilton attendees to the theater and what impressed them about the production.

Dan Gaylin
Dan Gaylin, President & CEO
NORC at the University of Chicago

Challenging times
demand research
you can trust.

Challenging times demand
research you can trust.

NORC’s biennial reports function as time capsules, both for the organization and—since our work so often touches on the issues of the day—for society as a whole. And while my entire 20 years at NORC has been an interesting time, I have not seen times as challenging as these. As I write, we’re roughly seven months into a global pandemic that has killed more than 160,000 Americans and more than 700,000 people world-wide. We’re also in the midst of a national reckoning over systemic racism in our society. And we are about to participate in national elections that are highly fraught, because of both political polarization and the complexities of the pandemic.

As I actively monitor the news of the day, I’m reminded that NORC was founded almost 80 years ago during another time of national crisis, the advent of the Second World War.

Our first job as a young organization was to assess public opinion about the war for the Office of War Information. That data helped shape the federal government’s policies on the home front. And in 1942, we conducted one of the first surveys of American opinion on race relations. Although the crisis at hand has changed, NORC’s mission hasn’t. By providing trustworthy data and analyses that enable sound decision-making and confident action, we help ensure the effectiveness and resilience of our democracy.

As you read through the stories in this biennial report, you’ll see us contributing to national resilience in our exploration of financial security, our assessment of work-based learning programs, our efforts to inform the battle against human trafficking and gender-based violence, our evaluation of health care models meant to improve care and lower costs, and our attempts to help states and municipalities explore new ways to think about criminal justice. The thread that connects these diverse projects is NORC’s commitment to using the most rigorous, innovative methods to better understand society’s most important questions.

If today’s events teach us anything, it’s that timely, reliable data, and direct, transparent communication have never been more important. The stories in our biennial report demonstrate the increasingly diverse and innovative ways NORC has attempted to meet the growing need for research that individuals, communities, businesses, and governments can trust.



Explore our work

Economics, Markets,
and the Workforce

NORC helps make sense of a rapidly evolving economy.
From implementing a new pay data collection for the EEOC to exploring the financial well-being of American households to probing the inclusivity of the field of economics itself, NORC is shining a light on how America works.

Explore Our Work

Explore our work

Education, Training,
and Learning

NORC helps make educators and policymakers more effective.
From mapping early care and education markets to assessing internship programs to evaluating efforts to narrow the achievement gap between low-income students and their peers, NORC is providing insights that improve education for everyone.

Explore Our Work

Explore our work

Global Development
NORC helps make global development projects more effective.
From providing research and evaluation to mapping the complexities of human trafficking and combating gender-based violence, our work in more than 80 countries has established us as a valued development partner.

Explore Our Work

Explore our work

Health and Well-Being
NORC helps improve care quality, affordability, and access.
From evaluating payment models to monitoring immunizations to understanding the needs of vulnerable populations, NORC’s data collection, evaluation, and technical assistance work empowers patients, providers, and policymakers.

Explore Our Work

Explore our work

Society, Media, and
Public Affairs

NORC helps policymakers and citizens make better choices.
From developing more accurate political polls and fostering productive policy conversations to examining legal needs of the poor and housing needs of the elderly, NORC helps Americans understand themselves more clearly.

Explore Our Work

Explore NORC

Our Work

From strategic planning and policy evaluation to rigorous data collection and analysis, NORC provides indispensable insights for business, government, and nonprofit organizations.

Our Team

NORC’s leaders and staff members possess a diverse array of skills and expertise, a commitment to scientific rigor, and a dedication to helping our clients and partners better understand the world.

Our Solutions

NORC’s groundbreaking solutions anticipate critical needs in research and data science, with a focus on gathering, analyzing, disseminating, and securing data.

Connect with Us

Follow NORC on Twitter, LinkedIn, and Facebook for the latest news about our work and people. Contact us to explore how we can work together to provide critical insights for your organization or business.

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Credits and Acknowledgments


NORC staff and location photos by John Zich

Encouraging Diversity through Education video: photos courtesy of Morehouse College and Spelman College

Video Content Sources

Promoting Civil Discourse on Divisive Issues
View the CNN video, Here’s What Happened When 526 People Talked Politics.

Supporting K-12 Education
View the Illinois Center for Prevention Research & Development video, Engaging Youth for Positive Change - EYPC.


Nola du Toit, Peter Herman, Mu-Hsien Lee, Edward Mulrow, Dino Stoneking

Open-source code:,

Creative Director and Design

Mu-Hsien Lee

Editorial Director

Mark Sheehy


Mark Sheehy, Lisa Stein

Publications Director

Alison Gross


Emily Armstrong, Lynette Bertsche, Kevin Brown, John Burkholder, David Cotton, Robin Dillard, Lauren Doerr, Andrew Gold, Lynda Guillu, Jeanni Hall, David Hess, Krishna Iyer, Satish Kalal, Songmei Li, Kristina Lowell, Antonio Macias, Mairin Mancino, Margrethe Montgomery, Kristen Moorhead, Marylou Novak, Willa Reynolds, Katie Simmons, Amelia Solorio, Brian Wagner, Vince Welch, Anna Wiencrot, Weihuang Wong, Eric Young

Infographics Data Sources

Number of Paychecks Workers Can Miss before Dipping into Savings
Read the AmeriSpeak Spotlight on Personal Finance survey release, Most Working Americans Would Face Economic Hardship If They Missed More than One Paycheck.

Acceptance of Workers with Criminal Backgrounds
Read the Society for Human Resource Management report, Workers with Criminal Records.

Discrimination in Economics Faculties
Read the press release, American Economic Association releases results of survey on professional climate in economics.

Survey of Consumer Finances: Increase in Education Loans
Access the 2016 Survey of Consumer Finances (SCF) chart book.

National Vision and Eye Health Surveillance System (VEHSS)
Explore the tool at:

NGACOs Improve Care and Lower Costs
Read the CMS Findings at a Glance report, Next Generation Accountable Care Organization (NGACO) Model.

Conditions Associated with Food Allergies
Read the full JAMA article, Prevalence and Severity of Food Allergies among US Adults.

How Retailers Can Help Caregivers
Read the AARP survey press release, In-Store Shopping a Struggle for 1 in 3 Caregivers.

Low-Income Americans Have Many Civil Legal Problems
Read the full report, Justice Gap: Measuring the Civil Legal Needs of Low-Income Americans.

30 Years of Spending Priorities
Explore data from the General Social Survey using the GSS Data Explorer.